Privacy Policy
1. Introduction:
Welcome to European Konnect Pvt Ltd ("we," "us," or "our"), a travel agency based in New Delhi, India, specializing in providing holiday packages. At European Konnect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website (www.europeankonnect.com) and our services.2. Information We Collect:
- Personal identification details such as your name, date of birth, and gender.
- Contact information, including email address, phone number, and mailing address.
- Passport and visa information, where necessary for travel bookings.
- Payment information, including credit card details, to process transactions.
- Travel preferences and special requests.
- IP address, browser information, and device details when you visit our website.
- Geolocation information if you enable location services on your device.
- Information you provide when communicating with us, such as via email or chat.
We may collect various types of personal information to provide you with our travel services and improve your experience. The types of information we may collect include:
3. How We Use Your Information:
- To provide and personalize our travel services.
- To process your bookings, payments, and reservations.
- To send you booking confirmations, travel itineraries, and updates.
- To communicate with you regarding your travel plans.
- To respond to your inquiries and provide customer support.
- To improve our services, website, and user experience.
- To analyze website usage and gather statistics for business purposes.
- To comply with legal obligations and protect our rights.
We use your personal information for the following purposes:
4. Sharing Your Information:
- Airlines, hotels, and other travel service providers necessary for your bookings.
- Payment processors to facilitate transactions.
- Government authorities for visa and passport requirements.
- Legal authorities when required by law or to protect our rights.
- Business partners for marketing and promotional purposes (with your consent).
- Third-party service providers that assist us with website functionality, analytics, and marketing.
We may share your personal information with the following parties:
5. Your Choices and Rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your data under certain circumstances.
- Restriction: You can request the restriction of processing in specific situations.
- Data Portability: You can request your data in a structured, machine-readable format.
- Object: You can object to the processing of your data for marketing purposes.
- To exercise these rights, please contact us using the contact information provided in this policy.
You have the following rights regarding your personal data: