1. Introduction:

Welcome to European Konnect Pvt Ltd ("we," "us," or "our"), a travel agency based in New Delhi, India, specializing in providing holiday packages. At European Konnect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website (www.europeankonnect.com) and our services.

2. Information We Collect:

    We may collect various types of personal information to provide you with our travel services and improve your experience. The types of information we may collect include:

  • Personal identification details such as your name, date of birth, and gender.
  • Contact information, including email address, phone number, and mailing address.
  • Passport and visa information, where necessary for travel bookings.
  • Payment information, including credit card details, to process transactions.
  • Travel preferences and special requests.
  • IP address, browser information, and device details when you visit our website.
  • Geolocation information if you enable location services on your device.
  • Information you provide when communicating with us, such as via email or chat.

3. How We Use Your Information:

    We use your personal information for the following purposes:

  • To provide and personalize our travel services.
  • To process your bookings, payments, and reservations.
  • To send you booking confirmations, travel itineraries, and updates.
  • To communicate with you regarding your travel plans.
  • To respond to your inquiries and provide customer support.
  • To improve our services, website, and user experience.
  • To analyze website usage and gather statistics for business purposes.
  • To comply with legal obligations and protect our rights.

4. Sharing Your Information:

    We may share your personal information with the following parties:

  • Airlines, hotels, and other travel service providers necessary for your bookings.
  • Payment processors to facilitate transactions.
  • Government authorities for visa and passport requirements.
  • Legal authorities when required by law or to protect our rights.
  • Business partners for marketing and promotional purposes (with your consent).
  • Third-party service providers that assist us with website functionality, analytics, and marketing.

5. Your Choices and Rights:

    You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data under certain circumstances.
  • Restriction: You can request the restriction of processing in specific situations.
  • Data Portability: You can request your data in a structured, machine-readable format.
  • Object: You can object to the processing of your data for marketing purposes.
  • To exercise these rights, please contact us using the contact information provided in this policy.

6. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website, and the revised policy will indicate the date it was last updated.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: European Konnect Pvt Ltd, New Delhi, India Email: tours@europeankonnect.com, Phone: 9821237179

9. Consent:

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for choosing European Konnect Pvt Ltd for your travel needs. We look forward to providing you with exceptional travel experiences while safeguarding your privacy.